Myer (department store)
Myer is a well known department store which sells a variety of products to consumers all around the Australia. Myer has within their store different levels containing different product for all ages, the sections they have are, mens, women, kids and toys, beauty and cosmetics, home wares, electrical and lastly 'Miss Shop' which has everything a women needs. The closest Myer store to me is in Chatswoods, Westfield like most of the other stores.
Return after poor customer service/ return and exchange policy
If a customer is receiving poor customer service then they say that they are committed to your concerns and will try the fix them in the quickest matter as possible. If a customer at anytime would like to exchange then they will have to choose another items within the price range of the other item being exchanged.If a customer wants to return their product from perhaps a change of mind then they are allowed to return their product with a valid receipt and will receive a refund. But when purchasing items from Myer and want to return be careful with your choices because returns from change's of mind don't relate to the following products, bedding, cosmetics, custom made altered products, furniture, large electrical items, mattresses, gift cards, Itunes cards, head phones, ear phones, hosiery, millinery, music, DVDs, computer software, personal care items, pierced jewelry, printer cartridges, swimwear and underwear.
Other Information
The methods of payment used at Myer is, Visa, Credit card, Cash, Myer Gift cards, with MYER one points program, also with Commbank award points, Paypal and lastly Eftpos. There is an online website where you can purchase products directly from the store. At the moment Myer is offering free online shipping with most purchases, but does not apply to Gift vouchers, Itunes cards and Christmas Trees. You are also able to do a Click and Collect, which is basically buying the good online but instead of shipping collecting it yourself. Click and Collect doesn't apply to Big and Bulky products. If when shopping at Myer and purchase a faulty product then you will have to bring a valid receipt to prove that you bought the product then they will give you a knew one of the same item and send the faulty one back to the manufacturer.
When i went to Myer i was asked to choose a product to talk about and i chose the Marc Jacobs perfume selling for $79. Here is the description of this product directly from the website, 'It is a lush fruity floral, Daisy Sunshine Edition is a sun-kissed expression of the iconic Daisy fragrance. The heart blooms with joyous notes of spring blossoms and tender lychee'. As you can see this is a well known product and is a very valuable and nice product which is sold in Myer today. Here is a picture of the product.
Return after poor customer service/ return and exchange policy
If a customer is receiving poor customer service then they say that they are committed to your concerns and will try the fix them in the quickest matter as possible. If a customer at anytime would like to exchange then they will have to choose another items within the price range of the other item being exchanged.If a customer wants to return their product from perhaps a change of mind then they are allowed to return their product with a valid receipt and will receive a refund. But when purchasing items from Myer and want to return be careful with your choices because returns from change's of mind don't relate to the following products, bedding, cosmetics, custom made altered products, furniture, large electrical items, mattresses, gift cards, Itunes cards, head phones, ear phones, hosiery, millinery, music, DVDs, computer software, personal care items, pierced jewelry, printer cartridges, swimwear and underwear.
Other Information
The methods of payment used at Myer is, Visa, Credit card, Cash, Myer Gift cards, with MYER one points program, also with Commbank award points, Paypal and lastly Eftpos. There is an online website where you can purchase products directly from the store. At the moment Myer is offering free online shipping with most purchases, but does not apply to Gift vouchers, Itunes cards and Christmas Trees. You are also able to do a Click and Collect, which is basically buying the good online but instead of shipping collecting it yourself. Click and Collect doesn't apply to Big and Bulky products. If when shopping at Myer and purchase a faulty product then you will have to bring a valid receipt to prove that you bought the product then they will give you a knew one of the same item and send the faulty one back to the manufacturer.
When i went to Myer i was asked to choose a product to talk about and i chose the Marc Jacobs perfume selling for $79. Here is the description of this product directly from the website, 'It is a lush fruity floral, Daisy Sunshine Edition is a sun-kissed expression of the iconic Daisy fragrance. The heart blooms with joyous notes of spring blossoms and tender lychee'. As you can see this is a well known product and is a very valuable and nice product which is sold in Myer today. Here is a picture of the product.